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  • West Paw + Triton Animal Supplies

West Paw + Triton Animal Supplies = Better Together

For the last seven years Triton Animal Supplies has been working with West Paw to fulfill orders placed for Canadian customers, and although the process wasn’t always perfect it worked to provide you with access to great West Paw products with slightly less hassle. During this time the teams at both West Paw and Triton have heard your concerns and have been diligently working to provide you with even better solutions to being “Dog’s Best Friend” – this is why we’re excited to announce that we’re kicking 2023 off with some new changes that we know you’ll be happy about!

Now a Full Distribution Partner

Starting in 2023, Triton Animal Supplies will no longer just be fulfilling orders for West Paw, but will now be the exclusive distribution partner for Canada. What does this mean? It means that all West Paw orders will now be processed directly through Triton – no additional hoops or hassle! Just take a look at all of the added benefits this will provide to your store!


West Paw has worked with Triton Animal Supplies to provide you with a Canadian price list for all of their products – no more mental math required!


Because orders will be completely processed through Triton Animal Supplies, your credit card will also now be billed in $CAD!


Want to mix and match West Paw toys with other brands offered by Triton Animal Supplies? Now you can!


Because West Paw toys will be part of your regular Triton orders, this means that you’ll have access to the same flat shipping rates – even free shipping on minimum orders!


No one ever said change was easy, but we’re doing what we can to make this transition as seamless as possible. Here’s how the next few weeks will unfold!

The last day to submit West Paw orders will be Sunday, January 15, 2023. After this date no orders will be able to be processed by West Paw. West Paw products will be available on Triton Animal Supplies’ website starting on Wednesday, January 25, 2023, which will include the transition to a Canadian price list and Triton’s shipping zones/rates.


As part of the transition, we have created a brand new Canadian price list, including an updated Canadian MSRP. In order to be able to provide a more consistent pricing model, you may notice that some products appear to have a higher price than what you may have been anticipating. When setting the Canadian price list both Triton Animal Supplies and West Paw worked together to ensure that the Canadian price list was fair and in line with the quality of product and service you will continue to receive, and as a result some price increases were necessary. Remember, the price you see now is no longer subject to additional fees such as conversion rates and tiered shipping, so it all works out to benefit you in the end!


If you have ordered from Triton Animal Supplies in 2022, then it’s business as usual! You can order West Paw the same way you would place a regular order through Triton Animal Supplies – either through the website or by reaching out to your sales representative.

New to the Triton Animal Supplies family? No worries, we’ll get you set up in no time! Just click the link below and complete the form to provide us with a few additional details to complete your account activation. Once we’ve verified your information you’ll receive your log in details for the website, along with a request for updated credit card authorization – unfortunately West Paw can not provide this information to us and we will need it in order to process future orders.

Triton Application Form

For all customers, if you have any questions or concerns please feel free to reach out to your West Paw/Triton Animal Supplies sales representative and they will be more than eager to assist you with this transition. Alternatively, you can also email with your inquiries.